still no USCIS updates

Our files have been in USCIS for almost 2 weeks and we have heard nothing. We have asked for status updates and received nada, zilch, zippo. Another family that entered the same day as we did, and adopting from the same creche has already had their visa appointment. This is truly the most agonizing part of the wait. By far, worse than any other stage of the process. I feel as though we are so close, yet as always, the wait continues.